Responsible Gaming
Gaming Should Be Entertainment
At The Purple Hearts, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Please gamble only with money you can afford to lose, and always maintain control of your gaming habits.
Age Verification
Online gaming is only for adults aged 18 and over in the United Kingdom. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any gaming activities. We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own behaviour, please seek help immediately:
- Gambling more frequently or with larger amounts than intended
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activity from family, friends, or partners
- Feeling anxious, irritable, or restless when trying to reduce or stop gambling
- Borrowing money to fund gambling activities
- Neglecting work, education, or personal responsibilities due to gaming
- Experiencing relationship problems as a result of your gambling
- Using gambling as a way to escape problems or manage negative emotions
- Failed attempts to cut back or stop gambling
- Lying about the extent of your gambling involvement
Self-Help Tools & Player Protection
Most reputable online casinos offer tools to help you maintain control of your gaming. These include:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Session Limits: Set time restrictions on your gaming sessions
- Self-Exclusion: Take a break from gaming for a set period or permanently exclude yourself from playing
Always use these tools proactively to maintain control over your gaming behaviour.
Get Help – Support Organizations
If you or someone you know is struggling with gambling, professional help is available. Please reach out to one of these organisations:
United Kingdom
- GamCare – Free, confidential support and counselling
www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk - Gamblers Anonymous – Support groups and peer counselling
www.gamblersanonymous.org.uk
International Support
- Australia – Gambling Help Online
www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
www.responsiblegambling.org - United States – National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7) - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help, Please Reach Out
Problem gambling can affect anyone. If you feel that your gaming has become problematic, or if someone close to you is struggling with gambling addiction, please seek professional help immediately. There is no shame in asking for support – trained professionals are available to help you regain control.
Remember: You are not alone, and help is available.